Articles

 Account management: add/delete/change mailboxes and more from the centralized Billing & Support portal

Once you log in to the Billing & Support portal here at https://admin.cloudiance.com, you...

 Account usage (GB storage used)

You can review your total mailbox storage usage in the Customer Center under Services > My...

 Aliases for mailboxes, distribution lists and domain names

Aliases allow you to receive email at other names, without having to create, nor pay for...

 Billing, support and knowledgebase login?

Please login to the Client Area at https://admin.cloudiance.com/clientarea.php to view or manage...

 Cancel Service

We're sorry you've elected to cancel your services with us, and would be delighted for you to...

 Domain alias management

Domain aliases allow you to assign another domain name to one of your primary domain names at...

 Enabling KeepSafe for email archiving & legal compliance

Cloudiance offers email archiving service for $5 per account for zMailCloud customers, with 7 GB...

 How is zMailCloud service billed?

All services are billed once per calendar month, with invoices going out around the first, and...

 Prepayments

Yes, you may prepay for service! Submit a ticket to our Billing department, and let them know...

 Admin Console

The Admin Console has been deprecated and is no longer in use as of March 1, 2022. Instead, you...