Scheduled maintenance Monday, July 18, 2022 9-11PM (UTC-5/6)

We will be applying security patches affecting your mail server at this time. The objective is to improve security by installing the latest software patches/upgrades. While it should be significantly shorter, there may be up to 30 minutes total of service interruption during this maintenance period. If you're not able to access services, please ... Read More »

17th Jul 2022
Gmail sending warnings? Add a DNS SPF record to resolve.

Please read further if the errors you're getting when trying to send to Gmail users look like these:       ⚠️Be careful with this message... host gmail-smtp-in.l.google.com[74.125.142.26] said:550-5.7.1 [52.38.240.63 12] Our system has detected that this messageis 550-5.7.1 likely unsolicited mail. To reduce the amount of spam sent ... Read More »

8th Jun 2022
Authentication issue affecting some users *resolved*

We experienced an issue for some customers for up to 45 minutes this morning that is now resolved. If you are still experiencing any issues, please restart (shutdown and restart) your affected devices. The issue caused some customers not to be able to authenticate to their mailboxes. The underlying mail systems were operational, so no mail was ... Read More »

31st May 2022
Performance issue affecting some users *resolved* (Friday 5/6 from 5:15AM to 8:45AM)

Some customers experienced systems performance issues, including slower service, and service interruptions. System administrators are monitoring the situation, however, we are dependent on a third-party, in this case, our Google data center partner, for resolution. UPDATE: material improvement since 8:20AM central time (get -5/6). As a result, ... Read More »

6th May 2022
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