Good morning. There are some issues with one of our outbound mail servers, causing email rejections and delays to recipients hosted by Microsoft. We have contacted Microsoft to resolve the issue, and also have a backup plan to reroute email in the event Microsoft hasn't introduced a fix. We plan to reroute email mid-day today if the issue hasn't ... Read More »
We will be upgrading services for some zMailCloud customers at this time. The objective is to improve performance, resilience and service reliability. This will be a significant upgrade, from Zimbra 9, to Zimbra 10. See below for some of the expected new features. There will be up to 2 hours total of service interruption during one of these ... Read More »
Mailbox inexplicably locked up, unavailable? Occasionally, since around December of 2024's Apple iOS update, there's been an issue with large mailboxes (above 30GB) and IMAP, where the iOS device(s) (iPhone or iPad), when trying to sync all email, will lock-up a mailbox. To test for this issue, delete (not only deactivate) the account from all ... Read More »
Happy New Year from the Cloudiance team! Price increase, and also a decrease as of 1/1/25: so that we can support the rising cost of software licensing, and hosting at top-tier data centers (Google & Amazon), as well as raises for the Cloudiance support team, we're adding $2 to the cost of each mailbox, and decreasing the cost of ... Read More »
