Hello! We have updated the knowledgebase article on how to configure iPhones to connect with Cloudiance's zMailCloud and Exclusive Hosting using the Exchange/ActiveSync method. Exchange/ActiveSync synchronizes mail, calendars, contacts, notes and reminders all at once, with one configuration that typically takes less than ten minutes to setup on ... Read More »
[Updated Saturday March 18th: this maintenance is complete] In an effort to keep your Cloudiance services secure, efficient, and bring you new products and enhanced services, we will be applying upgrades and a security patches affecting Cloudiance mail, and related services such as calendaring. While it should be significantly shorter, there may ... Read More »
Please read further if the errors you're getting when trying to send to Gmail users look like this, or one stating Gmail couldn't verify the email came from your domain name: This message does not pass authentication checks (SPF and DKIMboth 550-5.7.26 do not pass). SPF check for [yourdomain.com] doesnot pass 550-5.7.26 with ip: To best protect ... Read More »
[Update: fixed as of Friday morning, February 17, 2023] There was currently a problem logging into the advanced anti-spam and virus system, https://asav.zmailcloud.com There is no other issue with the asav system that we've detected, and it appears to otherwise be operating normally. Note we have raised the Bayesian spam metric, so that less, ... Read More »
