Knowledgebase

Aliases allow you to receive email at other names, without having to create, nor pay for additional mailboxes.

Mailbox aliases allow you to add names to an individual mailbox. For instance, for yourname@yourdomain.com  you might also want to receive email for info@yourdomain.com, and sales@yourdomain.com, and yourfirstname@yourdomain.com, and alternativespellingofyourfirstname@yourdomain.com. If you have domain admin privileges, you may add your own mailbox aliases for any of the mailboxes in your account using the domain admin console (log in by selecting your name in the upper right-hand corner from the webmail interface, and using your same password).

Distribution list aliases work the same way as mailbox aliases, however, the aliases are applied to distribution lists. So you may have, for instance, an operations@yourdomainname.com distribution list, to which you've applied the alias ops@yourdomainname.com, so your distribution list may accept emails sent to either name. Distribution lists are also created within the domain admin console.

Domain name aliases work the same way as mailbox and distribution list aliases, however, they apply to your entire domain name. So, for instance, if you add the domain name alias yourdomainname.net to yourdomainname.com, then emails sent to mailboxes at yourdomainname.net, will be received by any and all mailboxes, mailbox aliases, distribution lists, and distribution list aliases for yourdomainname.com.

[Domain alias management](https://admin.cloudiance.com/knowledgebase.php?action=displayarticle&catid=1&id=104)

Once you've added domain name alias(es) to the system, as with a new domain name, you must point your domain's MX records to Cloudiance's zMailCloud MX servers for us to begin to be able to receive email for the domain(s).[Update your MX records to begin receiving email at Cloudiance](https://admin.cloudiance.com/knowledgebase.php?action=displayarticle&catid=9&id=49)

**Note about domain name aliases: the domain alias won't appear in your configuration portal, it's automatically mapped to all mailboxes and mailbox aliases in your primary domain.

Domain name aliases and desktop email clients. While all mailboxes will be setup under your primary domain name, desktop mail clients such as Mac Mail, may be configured to check a mailbox named for a domain name alias. So, for instance, you may have a mailbox called jeff@yourdomain.com that also receives email for the domain alias jeff@yourdomain.net. You may configure Mac Mail to use IMAP to check jeff@yourdomain.net, and it will also use jeff@yourdomain.net for outbound mail: that is, recipients will receive email from Mac mail from the name jeff@yourdomain.net.

Domain name aliases and the webmail client. You may use the Personas feature found in your webmail Preferences > Accounts to configure webmail to allow you to choose to send outbound email from any of your domain name, and mailbox aliases. You may also use this function, along with filters and additional folders/directories, to pass email for specific names into specific folders, and automatically select the corresponding Persona and signature in replying to received messages.

Some reasons to use a separate domain versus a domain name alias. 1) you want to be able to separate the bill for mailboxes under a different domain name. 2) you have a duplicate name, such as two people who both want to use the name "Jeff," in separate domains, e.g.: jeff@yourdomain.com and jeff@yourdomain.net. 3) you don't want people in one domain to be able to see the mailboxes of people in the other domain, i.e.: you don't want a shared global address list (GAL) between mailboxes in the two domain names.

Cloudiance mailbox, distribution list, and domain name aliases are free of additional charge, and practically unlimited.