MX records should only be configured after you have successfully signed up for service and configured your mailboxes... that way there's a place for your email to be deposited once you direct your email to our servers!
Your MX records are part of the DNS records for your domain name. You can modify your DNS records by logging into your DNS provider-- the domain hosting company that controls the DNS records for your domain.
Here are our MX record DNS settings, where 10, 20, 50 are the priority of the servers (mx1.zmailcloud.com is checked first, mx2.zmailcloud.com second, mx3.zmailcloud.com third):
10 mx1.zmailcloud.com.
20 mx2.zmailcloud.com.
50 mx3.zmailcloud.com.
Once you update your MX records with our MX servers (listed above), then when email servers on the internet ask your domain name hosting company who hosts your email (domain name resolution), your domain name host will respond with our MX records, and mail servers will know to send email to Cloudiance for delivery to you and your team's mailboxes.
Once again, this DNS MX records change needs to take place at your domain hosting company, or in any event through the service that controls DNS records for your domain. If you need assistance with this process, please open a ticket, we're delighted to help you.
