To improve security and performance, we expect engineers here may restart certain services to install security software patches, affecting some customers starting from approximately 8PM (UTC-5/6) tonight. The resulting performance issues should last less than 5 minutes for any one customer, and though unlikely, could last 15 minutes or longer. We ... 閱讀全文 »
Mailbox inexplicably locked up, unavailable? Occasionally, since around December of 2024's Apple iOS update, there's been an issue with large mailboxes (above 30GB) and IMAP, where the iOS device(s) (iPhone or iPad), when trying to sync all email, will lock-up a mailbox. To test for this issue, delete (not only deactivate) the account from all ... 閱讀全文 »
Happy New Year from the Cloudiance team! Price increase, and also a decrease as of 1/1/25: so that we can support the rising cost of software licensing, and hosting at top-tier data centers (Google & Amazon), as well as raises for the Cloudiance support team, we're adding $2 to the cost of each mailbox, and decreasing the cost of ... 閱讀全文 »
Scheduled maintenance the weekend of July 6, 7 & 14, 6AM-8AM (UTC-5/6) **Note: The Maintenance originally Scheduled for 7/13 has been changed** In an effort to keep your Cloudiance services secure, efficient, and bring you new products and enhanced services, we will be applying upgrades and security patches affecting Cloudiance mail, and ... 閱讀全文 »
