Some customers experienced systems performance issues, including slower service, and service interruptions. System administrators began work to resolve the issue within 5 minutes of detecting it. Thank you for your patience. Inbound email to you was cached during the issue, so no email should be lost, and all email should be delivered normally ... Read More »
On the August 1st, 2025 invoice A system update caused an unexpected issue resulting in the accidental billing of what should be a free mailbox for domains, the wiki mailbox. If you don't already have a wiki mailbox, this announcement doesn't apply to you. We will correct this issue prior to the automatic billing on the fifth of the month. No ... Read More »
We will be upgrading services for some zMailCloud customers at this time. The objective is to improve performance, resilience and service reliability. This will be a significant upgrade, from Zimbra 9, to Zimbra 10. See below for some of the expected new features. There will be up to 2 hours total of service interruption during one of these ... Read More »
Mailbox inexplicably locked up, unavailable? Occasionally, since around December of 2024's Apple iOS update, there's been an issue with large mailboxes (above 30GB) and IMAP, where the iOS device(s) (iPhone or iPad), when trying to sync all email, will lock-up a mailbox. To test for this issue, delete (not only deactivate) the account from all ... Read More »
