zMailCloud customers may haven been experiencing systems performance issues, including certificate errors. System administrators worked to resolve the issue. Thank you for your patience. The issue occured because after renewing the security certification for zmailcloud, failure to deploy to some of servers was not detected until the old ... Read More »
On the August 1st, 2025 invoice A system update caused an unexpected issue resulting in the accidental billing of what should be a free mailbox for domains, the wiki mailbox. If you don't already have a wiki mailbox, this announcement doesn't apply to you. We will correct this issue prior to the automatic billing on the fifth of the month. No ... Read More »
We will be upgrading services for some zMailCloud customers at this time. The objective is to improve performance, resilience and service reliability. This will be a significant upgrade, from Zimbra 9, to Zimbra 10. See below for some of the expected new features. There will be up to 2 hours total of service interruption during one of these ... Read More »
Mailbox inexplicably locked up, unavailable? Occasionally, since around December of 2024's Apple iOS update, there's been an issue with large mailboxes (above 30GB) and IMAP, where the iOS device(s) (iPhone or iPad), when trying to sync all email, will lock-up a mailbox. To test for this issue, delete (not only deactivate) the account from all ... Read More »
