Please read further if the errors you're getting when trying to send to Gmail users look like this, or one stating Gmail couldn't verify the email came from your domain name: This message does not pass authentication checks (SPF and DKIMboth 550-5.7.26 do not pass). SPF check for [yourdomain.com] doesnot pass 550-5.7.26 with ip: To best protect ... Read More »
[Update: fixed as of Friday morning, February 17, 2023] There was currently a problem logging into the advanced anti-spam and virus system, https://asav.zmailcloud.com There is no other issue with the asav system that we've detected, and it appears to otherwise be operating normally. Note we have raised the Bayesian spam metric, so that less, ... Read More »
Sunday Jan 29, Sunday Feb 5 & Saturday Feb 11, 2023 In an effort to keep your Cloudiance services secure, efficient, and bring you new products and enhanced services, we will be applying upgrades and a security patches affecting Cloudiance mail, and related services such as calendaring. After the update, a new web client interface is ... Read More »
In an effort to keep your Cloudiance services secure, efficient, and bring you new products and enhanced services, we will be applying upgrades and a security patches affecting Cloudiance mail, and related services such as calendaring. While it should be significantly shorter, there may be up to 30 minutes total of service interruption during ... Read More »