What happened Some mail to mailboxes hosted on AT&T's network may have gotten rejected in the last 12 hours. How to know if you were affected and what to do about it If you receive a rejection notice, please resend your email. If you did not receive a rejection notice from AT&T, your mail was sent successfully, no action is required on ... Read More »
Greetings from your Cloudiance email support team! We have been receiving new tickets, and resolving more issues with Apple Mac Mail than usual, especially for customers who have recently upgraded their operating systems to Apple's Big Sur, and with customers using Mac Mail with large mailboxes (over 20GB). These issues are not unique to ... Read More »
Cloudiance subscribes to the Sender Policy Framework (SPF), which is a standard that Cloudiance, and more and more other email providers support. The reason we support this standard is that it materially reduces illicit email, including spoofing, spam, and phishing. Cloudiance has supported this standard since 2010 for outbound emails, and ... Read More »
On Saturday, September 19th starting at 10 PM Central time (GMT-5) to 1 AM Central time, maintenance will be conducted on zMailCloud servers. During this maintenance, customers may be unable to access or log in to their accounts.