Apple Mac Mail client issues (especially after Big Sur OS updates)

Greetings from your Cloudiance email support team! We have been receiving new tickets, and resolving more issues with Apple Mac Mail than usual, especially for customers who have recently upgraded their operating systems to Apple's Big Sur, and with customers using Mac Mail with large mailboxes (over 20GB). These issues are not unique to ... Read More »

8th Oct 2021
No longer supporting email pass-through forwarding to Cloudiance mailboxes

Cloudiance subscribes to the Sender Policy Framework (SPF), which is a standard that Cloudiance, and more and more other email providers support. The reason we support this standard is that it materially reduces illicit email, including spoofing, spam, and phishing. Cloudiance has supported this standard since 2010 for outbound emails, and ... Read More »

1st Oct 2021
Scheduled maintenance September 19th

On Saturday, September 19th starting at 10 PM Central time (GMT-5) to 1 AM Central time, maintenance will be conducted on zMailCloud servers.  During this maintenance, customers may be unable to access or log in to their accounts.

 

9th Sept 2020
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