Some customers experienced systems performance issues, including slower service, and service interruptions.
System administrators began work to resolve the issue within 5 minutes of detecting it. Thank you for your patience.
Inbound email to you was cached during the issue, so no email should be lost, and all email should be delivered normally now.
Since underlying service is restored, your access issues should be resolved. If you have an email application and you have lingering issues, please try quitting and restarting, or restarting your computer or device (turning it off, and back on again), in the event that doesn't help.
In the event of service performance issues, please stay tune-in, and stay tuned to our public systems status page: https://status.cloudiance.com
We understand email is critical to you and your operations, and your email is also critical to us. Please count on us to investigate the underlying cause of any interruptions to your service, and plan to improve.
Thank you for your business.
– The Cloudiance zMailCloud Hosting Team
Tuesday, August 5, 2025
